Purpose:The Executive Assistant to the Chief People & Culture Officer position is responsible for providing exceptional administrative support and proactive executive partnership to the Chief People & Culture Officer for North America.  In addition, the position is responsible for representing the office effectively, professionally, and diplomatically when interacting with internal and external partners and clients.

Essential Functions:

• Proactively manage that the calendar, appointments and priorities of the Chief People & Culture Officer anticipating needs and exercising sound judgment and managing requests and competing priorities.
• Schedules and maintains travel arrangements to include international reservations, car rentals, hotel and airlines. Evaluates options and decides on pricing and logistics matters. Prepares relevant travel background material
• Arranges, prepares and manages key business meetings and events sponsored by Chief People & Culture Officer, including meeting materials, room, arrangements, catering, technology, and other logistics.

• Handles telephone coverage, screens calls and messages, and manages incoming correspondence

• Prepares expense reports using Concur, processes invoices using company systems, and investigates payment inquiries and budget variances for Chief & People Culture and their direct reports

• Produces well written and visually appealing documentation, memos, business letters, presentations, and other executive materials, including editing and proofreading

• Handles sensitive and confidential information with discretion and sound judgment
• Manages additional administrative responsibilities to include but not limited to organizing files, handling packaging, mailing documents and other duties as assigned
• Partners with other department Executive Assistants and People & Culture business partner on corporate office engagement or CEO driven initiatives 

Reporting Relationship: The Executive Assistant reports into the Chief People & Culture Officer for North America.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Education and Experience: The combination of education and professional experience must exceed 7 years:
• In a technical role: Requires 7 years of administrative experience supporting high-level executives
• A bachelor’s degree in a program related to the functional area can count for 3 of the 7-year requirement
• In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
• Specialized Training:

• • Advanced proficiency in Microsoft Office and digital tools, with the ability to quickly learn new systems and leverage emerging technology.

• Experience with Concur strongly preferred
• Experience with supporting Human Resources executives strongly preferred
• Specialized Skillset/Competencies/Traits
• Requires ability to maintain the highest level of professionalism and confidentiality and exercise sound judgment in sensitive situations

• • Requires excellent organizational skills and strong attention to detail with the ability to anticipate needs and independently resolve issues.

• Demonstrates business acumen, and an understanding of executive priorities and organizational needs.
• Demonstrated history of understanding the needs of the business, stakeholders, the employee population, and individual circumstances
• Strong communication and interpersonal skills, with the ability to interact confidently with senior leaders and stakeholders.

• Location:  Requires in-person attendance five days a week at the North America Support Center in Bethesda, Maryland