Shift Manager I
$19.58 to $23.93 per hour
Job Title: Manager I Shift ManagerJob Description:Purpose:The purpose of the Manager I (MGRI) position is to assist Branch management in tactically executingQSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready forbusiness, staffed, and operates to high operational standards. The MGRI uses prescribed policies andprocedures to make management decisions.Essential Functions:
Completes opening, daily and closing procedures/checklists in accordance with companypolicies/procedures
Assists the AGM/GM in managing by supervising day-to-day activities of associates within adefined individual or group of restaurants or points-of-sale
Participates in the interview process, provides input in hiring, recommends termination,advancement, promotion or any other status change to the GM for associates within the unit
Assigns work tasks and activities, participates in preparing schedules, and ensures that all shiftsare covered
Actively ensures all associates take all mandated rest breaks and meal periods
Ensures display areas are appropriately clean, stocked, and visually appealing
Ensures all equipment is in good working order
Operates cash register and voids transactions as needed while following all HMSHost cashhandling policies and procedures, and maintains proper security of cash at all times
Monitors compliance with wellness and safety procedures and guidelines, builds awarenessabout wellness and safety, and reports any safety concerns to the GM
Understands and performs all Health and Safety activities as specified in the Manager’s Guide toAssociate Health and Safety
Places orders for individual units, receives goods, processes invoices
Ensures that the company has most current contact information for all associates working in therestaurant.Requirements:
Ability to work shifts during various operating days and hours each week; during opening, duringbusy day parts, and during closing to monitor restaurant associates’ work activities during thesedifferent days and times.
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, andall procedures and protocols to comply with HACCP standardsReporting relationship and other important information
The MGRI position as described falls under the Fair Labor Standards act as a Non-Exemptposition
The MGRI position typically reports to the General Manager, Director of Operations, or anintermediate F&B Multi Unit Manager II within the assigned location.
The MGRI position is expected to work a varied and rotating schedule to be on site at variousoperating days and hours each week; some opening shifts, during some busy dayparts, andduring some closing shifts to monitor restaurant associates’ work activities during thesedifferent days and times.Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires a minimum of 2 years food and beverage, cash handling, and customer serviceexperience
Requires a minimum of 6 months supervisory or lead experience in a restaurant or productionkitchen
Requires the ability to speak, read and comprehend instructions, short correspondence, andpolicy documents, as well as converse comfortably with customersDisclaimerAll job requirements are subject to change to reflect the evolving position requirements or to reasonablyaccommodate individuals with disabilities. Some requirements may exclude individuals who pose athreat or risk to the health and safety of themselves or other employees. This job description in no waystates or implies that these are the only duties to which will be required in this position. Employees willbe required to follow other job-related duties as requested by their supervisor/manager (withinguidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will”basis.HMSHost is an equal opportunity employer, and does not discriminate in employment on the basis ofrace, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation,sexual orientation, marital status, disability, genetic information, age, membership in an employeeorganization, retaliation, parental status, military service, or other non-merit factor.
About HMSHost
We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.
We believe in a culture of engagement. We strive to practice behaviors that set all associates up for success. We foster a culture of appreciation, caring and inclusion. We also believe in being the best version of yourself that you can be. We support this with competitive wages, robust benefits and recognition for a job well done.
HMSHost managers are coaches, guiding their teams to achieve great results while having fun and making a difference every day. Our managers show their passion for service and hospitality, are open to different ideas and perspectives, can adjust to the pace of our business, and serve the needs of our associates, guests, brands and other stakeholders.
We value manager-coaches who are reliable, can be counted on to do the right thing and focus on the simplicity of our mission – ensuring everyone feels great at work, and that our travelers are feeling great on the move.
At HMSHost, we know our success is based on great people, strong teams, and a fun environment. If you have positive energy, a passion for serving others, enjoy a fast-paced environment, are a team player, like to learn and grow and have fun at work – apply now!
Starbucks
– Concourse C, Gate C22
HMSHost at Cleveland Hopkins International Airport
Cleveland, OH
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
