ShiftSupervisor

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Starbucks

HMSHost at Calgary International Airport
Gate C59
2000 Airport Road Northeast
Calgary, AB T2E 6W5
Canada

Shift Supervisor

$18.25 per hour

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Summary:

The Shift Supervisor is responsible for assisting management in monitoring the day-to-day activities of subordinates, aiding in monitoring associate productivity, assigning responsibility for specified work and/or functional activities within the framework set by management, giving work directions, and monitoring scheduling for adequate shift coverage. This position also maintains knowledge of and monitors compliance with all corporate standards and, through leadership and example, encourages the highest level of sales and customer service performance by other associates. This position also performs all other responsibilities as directed by the business or as assigned by Management. This is a non-exempt position and typically reports to the Store Manager or General Manager, depending on local requirements.

Essential Functions:

  • Monitors and observes the day-to-day activities of subordinates, coordinates the breaks for hourly associates, and keeps management informed of area activities and any significant problems
  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • Coordinates with management for on-the-job training of new associates
  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
  • Transfers supplies and equipment between storage and work areas by hand or use of a hand truck
  • Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required
  • Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
  • Practices excellent food safety and sanitation practices and complies with HACCP standards
  • Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a High School diploma or equivalent (GED)
  • Requires a minimum of 6 months supervisory/lead experience
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Food and beverage, cash handling, and customer service experience preferred
  • Requires the ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to lift and/or move up to 40 lbs.
  • Frequently immerses hands in water and water diluted with chemical solutions
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    À propos d'HMSHost

    Nous sommes une entreprise mondiale d'hôtellerie avec une passion pour le service ! HMSHost offre la taille, les ressources, la formation et les opportunités d'avancement dont vous avez besoin pour atteindre vos objectifs de carrière les plus importants.

    Chez HMSHost, nous savons que notre succès repose sur la confiance et la fidélité de nos collaborateurs. Nous nous engageons à offrir une expérience professionnelle qui gagne votre fidélité, vous offre un lieu où vous vous sentez à votre place, un travail dont vous pouvez être fier, un endroit pour vous amuser, gagner de l'argent, et une opportunité d'avancement. Nous soutenons cela grâce à des salaires compétitifs, des avantages sociaux solides et une reconnaissance pour un travail bien fait.

    Travailler pour HMSHost, c’est plus que servir de la nourriture et des boissons. C’est comme être un ambassadeur de la ville dans laquelle vous vivez – en d'autres termes, aider les voyageurs à se sentir bien en déplacement !

    Prêt(e) à vous sentir bien au travail ? Postulez dès aujourd'hui pour rejoindre la famille de restaurants HMSHost, nous aidons les voyageurs à se sentir bien en déplacement !

    Starbucks – Gate C59
    HMSHost at Calgary International Airport
    Calgary, AB, Canada

    HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to OSCHR@HMSHost.com.