Administration AssistantReceptionist

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HMSHost

Avolta
6905 Rockledge Drive
Bethesda, MD 20817

Administration Assistant Receptionist

$25.24 to $30.72 per hour

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With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Purpose: The Administrative Assistant Receptionist serves as the first point of contact for visitors and incoming phone calls at the North America Support Center. This role manages front-desk operations, coordinates visitor services, and assists with People & Culture operations to ensure smooth exceptional customer service.

Essential Functions:

  • Serves visitors by greeting, welcoming, and directing them appropriately while informing visitors by answering or referring inquiries as needed
  • Maintains security by following established procedures, monitoring visitor logbook, and issuing visitor badges to ensure safe and secure facility access
  • Operates telecommunication system by answering incoming phone calls in a friendly and professional manner
  • Coordinates online conference room scheduling and arranges facilitation before and after conferences and meetings including room setup coordination
  • Assists with maintaining engagement center and common areas to ensure professional office environment standards
  • Provides administrative support to People & Culture operations team including data entry, document preparation, file room maintenance, events coordination, and projects as assigned
  • Provides backup support to Executive Assistants as needed including T&E reports completion and administrative tasks

    Reporting Relationship & Role Information:

  • The Receptionist/Administrative Assistant reports to the Senior Manager of Facilities
  • This is a non-exempt position under the Fair Labor Standards Act

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Education and Experience:

    o High School diploma or GED equivalent required

    o 2-3 years of previous receptionist/administrative assistant experience in a corporate environment

    o Strong customer service experience with emphasis on professional front-desk or visitor services preferred

  • Specialized Skillset/Competencies/Traits:

    o Strong proficiency with Microsoft Office including Word, Outlook, Excel, and PowerPoint

    o Excellent verbal and written communication skills with strong interpersonal abilities to create pleasant experiences for all visitors

    o Good time management skills to prioritize, multitask, and manage competing priorities while completing a variety of tasks throughout the day

    o Strong patience and listening skills to respond appropriately and interact positively with diverse visitors and callers

    o Ability to exhibit a high-level of professionalism and maintain confidentiality at all times when handling sensitive information

    o Strong administrative and organizational skills to keep accurate records and find important information quickly

    o Ability to remain personable and attentive while providing exceptional customer service in a fast-paced environment

  • Location: This position requires 5 days per week in-office attendance at the North America Support Center in Bethesda, MD

    Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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    About HMSHost

    We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

    At HMSHost, we know our success is based on earning the trust and loyalty of our people. We commit to providing a work experience that earns your loyalty, provides a place where you feel like you belong, work you can be proud of, a place to have fun, earn money, and have the opportunity for advancement. We support this with competitive wages, robust benefits and recognition for a job well done.

    Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!

    Ready to feel great at work? Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!

    HMSHost
    Bethesda, MD

    Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).