Expediter

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Butcher & Burger

HMSHost at Chicago O'Hare International Airport
Terminal 5 East
10000 West O'Hare Avenue
Chicago, IL 60666

Expediter

$18.80 to $22.50 per hour

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With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

The Expediter is responsible for managing all orders received into the kitchen to ensure orders are processed timely and in the order in which they are received; serving as a liaison between the kitchen and the wait staff to help properly prepare and deliver food and beverage products; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions:

  • Relays order to kitchen for preparation
  • Ensures all orders leaving the kitchen meet presentation standards and guest requests
  • Knows the menu items served and is able to knowledgeably explain the major ingredients and

    preparation methods for each item

  • Informs wait staff of kitchen wait times and any product shortage
  • Maintains neat and clean workstation during service
  • Patrols assigned station; refills water, coffee and table condiments
  • Sets tables, rolls silverware, washes dishes, makes sandwiches for the To-go area in downtime, and performs other duties in a team effort

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Customer service experience preferred
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Requires the ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to lift and/or move up to 20 pounds
  • Frequently immerses hands in water and water diluted with chemical solutions

    Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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    About HMSHost

    We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

    At HMSHost, we know our success is based on earning the trust and loyalty of our people. We commit to providing a work experience that earns your loyalty, provides a place where you feel like you belong, work you can be proud of, a place to have fun, earn money, and have the opportunity for advancement. We support this with competitive wages, robust benefits and recognition for a job well done.

    Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!

    Ready to feel great at work? Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!

    Butcher & Burger – Terminal 5 East
    HMSHost at Chicago O'Hare International Airport
    Chicago, IL

    Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).