Assistant GeneralManager

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HMSHost at Vancouver International Airport

HMSHost
3211 Grant McConachie Way
Richmond, BC V7B 0A4
Canada

Assistant General Manager

$66,400 to $70,000 per year

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NOW HIRING Assistant General Managerranging between $67,500.00  - $70,000.00 Year + attainable quarterly bonuses (25%)!

Purpose:

The purpose of the Assistant General Manager (AGM) position is to assist Branch management in tactically executing complex QSR or Casual Dine or similar restaurant management operations. The AGM ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The AGM uses prescribed policies and procedures to make management decisions.

Essential Functions:

  • Complete opening, daily, and closing procedures as per company policies.
  • Supervise daily activities of associates to ensure smooth operations.
  • Manage hiring, promotions, and terminations while fostering diversity and inclusion.
  • Monitor financial and operational data to meet unit goals.
  • Address customer and associate concerns, escalating complex issues when necessary.
  • Ensure compliance with beverage, safety, and wellness policies.
  • Schedule shifts, assign tasks, and ensure all mandated breaks are taken.
  • Maintain cleanliness, equipment functionality, and fully stocked displays.
  • Oversee cash handling, invoice processing, and order placements.
  • Enforce health, safety, and food safety standards across all operations.

Requirements:

  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards

    Reporting relationship and other important information

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a minimum of 6 years food and beverage, cash handling, and customer service experience
  • Requires a minimum of 4 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

    Check out these amazing benefits:  Free meal, Medical, Dental and Vision Insurance, Vacation & Sick Time, Retirement savings plan, Opportunities for Professional Growth/Advancement, Paid Parking, and quaterly bonuses.

    Additional Information:

    To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/

    Equal Opportunity Employer (EOE)

    Minority/Female/Disabled/Veteran (M/F/D/V)

    Drug Free Workplace (DFW)

    HMSHost is committed to providing accessible hiring and employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (the "AODA") and the Human Rights Code of Ontario. If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter or on the electronic application form.

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    About HMSHost

    We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

    We believe in a culture of engagement. We strive to practice behaviors that set all associates up for success. We foster a culture of appreciation, caring and inclusion. We also believe in being the best version of yourself that you can be. We support this with competitive wages, robust benefits and recognition for a job well done.

    HMSHost managers are coaches, guiding their teams to achieve great results while having fun and making a difference every day. Our managers show their passion for service and hospitality, are open to different ideas and perspectives, can adjust to the pace of our business, and serve the needs of our associates, guests, brands and other stakeholders.

    We value manager-coaches who are reliable, can be counted on to do the right thing and focus on the simplicity of our mission – ensuring everyone feels great at work, and that our travelers are feeling great on the move.

    At HMSHost, we know our success is based on great people, strong teams, and a fun environment. If you have positive energy, a passion for serving others, enjoy a fast-paced environment, are a team player, like to learn and grow and have fun at work – apply now!

    HMSHost at Vancouver International Airport – 3211 Grant McConachie Way
    HMSHost
    Richmond, BC, Canada

    HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to OSCHR@HMSHost.com.