Barista

Airport Location: Norfolk International Airport Advertised Compensation: to

Summary:

The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucks establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions:

Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products

Prepares all drink orders to Starbucks and HMSHost standards

Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all HMSHost customer service and cash handling policies and procedures

Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods

Cleans and stocks customer area

Follows HMSHost and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift

Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Completes all tasks and other work as assigned by manager / a member of the management team

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

Requires the ability to bend, twist, and stand to perform normal job functions

Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Requires the ability to learn and maintain knowledge of Starbuck’s products and procedures

Some cash handling and customer service experience preferred

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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About HMSHost

We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

At HMSHost, we know our success is based on earning the trust and loyalty of our people. We commit to providing a work experience that earns your loyalty, provides a place where you feel like you belong, work you can be proud of, a place to have fun, earn money, and have the opportunity for advancement. We support this with competitive wages, robust benefits and recognition for a job well done.

Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!

Ready to feel great at work? Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!

Starbucks – Main Terminal
HMSHost at Norfolk International Airport
Norfolk, VA

HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to OSCHR@HMSHost.com.