Shift ManagerI

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Starbucks

HMSHost at Washington Dulles International Airport
Main Terminal
1 Saarinen Circle
Dulles, VA 20166

Shift Manager I

$21.12 to $24.54 per hour

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With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Dulles International F&B Advertised Compensation: $21.12 to $24.54 

Shift Supervisor 

545100

Summary:

The Shift Supervisor is responsible for assisting management in monitoring the day-to- day activities of subordinates, aiding in monitoring associate productivity, assigning responsibility for specified work and/or functional activities within the framework set by management, giving work directions, and monitoring scheduling for adequate shift coverage. This position also maintains knowledge of and monitors compliance with all corporate standards and, through leadership and example, encourages the highest level of sales and customer service performance by other associates. This position also performs all other responsibilities as directed by the business or as assigned by Management.

This is a non-exempt position and typically reports to the Store Manager or General Manager, depending on local requirements.

Essential Functions:

  • Monitors and observes the day-to- day activities of subordinates, coordinates the breaks for hourly associates, and keeps management informed of area activities and any significant problems
  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • Coordinates with management for on-the- job training of new associates
  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
  • Transfers supplies and equipment between storage and work areas by hand or use of a hand truck
  • Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required
  • Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
  • Practices excellent food safety and sanitation practices and complies with HACCP standards
  • Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a High School diploma or equivalent (GED)
  • Requires a minimum of 6 months supervisory/lead experience
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Food and beverage, cash handling, and customer service experience preferred
  • Requires the ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to lift and/or move up to 40 lbs.
  • Frequently immerses hands in water and water diluted with chemical solutions

    Additional Information:

    To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/

    Equal Opportunity Employer (EOE)

    Minority/Female/Disabled/Veteran (M/F/D/V)

    Drug Free Workplace (DFW)

    Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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    About HMSHost

    We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

    We believe in a culture of engagement. We strive to practice behaviors that set all associates up for success. We foster a culture of appreciation, caring and inclusion. We also believe in being the best version of yourself that you can be. We support this with competitive wages, robust benefits and recognition for a job well done.

    HMSHost managers are coaches, guiding their teams to achieve great results while having fun and making a difference every day. Our managers show their passion for service and hospitality, are open to different ideas and perspectives, can adjust to the pace of our business, and serve the needs of our associates, guests, brands and other stakeholders.

    We value manager-coaches who are reliable, can be counted on to do the right thing and focus on the simplicity of our mission – ensuring everyone feels great at work, and that our travelers are feeling great on the move.

    At HMSHost, we know our success is based on great people, strong teams, and a fun environment. If you have positive energy, a passion for serving others, enjoy a fast-paced environment, are a team player, like to learn and grow and have fun at work – apply now!

    Starbucks – Main Terminal
    HMSHost at Washington Dulles International Airport
    Dulles, VA

    HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to OSCHR@HMSHost.com.