Shift ManagerI

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Starbucks

HMSHost at Washington Dulles International Airport
Main Terminal
1 Saarinen Circle
Dulles, VA 20166

Shift Manager I

$21.12 to $24.54 per hour

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With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Dulles International F&B Advertised Compensation: $21.12 to $24.54 

Shift Supervisor 

545100

Summary:

The Shift Supervisor is responsible for assisting management in monitoring the day-to- day activities of subordinates, aiding in monitoring associate productivity, assigning responsibility for specified work and/or functional activities within the framework set by management, giving work directions, and monitoring scheduling for adequate shift coverage. This position also maintains knowledge of and monitors compliance with all corporate standards and, through leadership and example, encourages the highest level of sales and customer service performance by other associates. This position also performs all other responsibilities as directed by the business or as assigned by Management.

This is a non-exempt position and typically reports to the Store Manager or General Manager, depending on local requirements.

Essential Functions:

  • Monitors and observes the day-to- day activities of subordinates, coordinates the breaks for hourly associates, and keeps management informed of area activities and any significant problems
  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • Coordinates with management for on-the- job training of new associates
  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
  • Transfers supplies and equipment between storage and work areas by hand or use of a hand truck
  • Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required
  • Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
  • Practices excellent food safety and sanitation practices and complies with HACCP standards
  • Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a High School diploma or equivalent (GED)
  • Requires a minimum of 6 months supervisory/lead experience
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Food and beverage, cash handling, and customer service experience preferred
  • Requires the ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to lift and/or move up to 40 lbs.
  • Frequently immerses hands in water and water diluted with chemical solutions

    Additional Information:

    To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/

    Equal Opportunity Employer (EOE)

    Minority/Female/Disabled/Veteran (M/F/D/V)

    Drug Free Workplace (DFW)

    Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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    Acerca de HMSHost

    Somos una empresa global de hospitalidad con pasión por el servicio. HMSHost ofrece el tamaño, los recursos, la capacitación y las oportunidades de avance que necesitas para alcanzar tus metas profesionales más importantes.

    Creemos en una cultura de compromiso. Nos esforzamos por practicar comportamientos que preparen a todos los empleados para el éxito. Fomentamos una cultura de aprecio, atención e inclusión. También creemos en ser la mejor versión de ti mismo. Apoyamos esto con salarios competitivos, beneficios sólidos y reconocimiento por un trabajo bien hecho.

    Los gerentes en HMSHost son entrenadores, guiando a sus equipos para lograr excelentes resultados mientras se divierten y marcan la diferencia cada día. Nuestros gerentes muestran su pasión por el servicio y la hospitalidad, están abiertos a diferentes ideas y perspectivas, pueden adaptarse al ritmo de nuestro negocio y satisfacen las necesidades de nuestros empleados, huéspedes, marcas y otros grupos de interés.

    Valoramos a los gerentes-entrenadores que sean confiables, que podamos contar con ellos para hacer lo correcto y que se centren en la sencillez de nuestra misión: asegurar que todos se sientan bien en el trabajo y que nuestros viajeros se sientan bien en movimiento.

    En HMSHost, sabemos que nuestro éxito se basa en personas extraordinarias, equipos sólidos y un ambiente divertido. Si tienes energía positiva, pasión por servir a los demás, disfrutas de un entorno de ritmo acelerado, eres un jugador de equipo, te gusta aprender y crecer y divertirte en el trabajo – ¡postula ahora!

    Starbucks – Main Terminal
    HMSHost at Washington Dulles International Airport
    Dulles, VA

    HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to OSCHR@HMSHost.com.