Dir Food Safety QA,Restaurant

HMSHost


Avolta
6905 Rockledge Drive
Bethesda, MD 20817

Dir Food Safety QA, Restaurant

$128,900 to $182,300 per year

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With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Corp Commercial Operations Advertised Compensation: $128,900.00 to $182,300.00 

Summary: The Director Food Safety & Quality Assurance (FS & QA), Restaurant Operations builds and maintains a food safety culture, ensuring operational adaptation and buy-in from Operations. 

Essential Functions: 

  • Ensures that leaders and associates understand the “why” behind the food safety guidelines and processes, that training is an ongoing and daily effort, and that associates have the tools to safely prepare and serve food 
  • Creates and updates audit forms and manuals based on FDA Food Code, OSHA Regulations (in partnership with Risk Management) and company standards 
  • Provides direction to the NSF account management team 
  • Communicates audit process flow; establishes audit protocols- audit days, start/end time, audit completion time, audit answer options & documentation requirements, audit question exceptions, audit scoring & categories 
  • Tracks audit failures, completion of MLAs and Educational audits; defines reporting requirements 
  • Supplies airport/unit lists with Dept IDs and airport security requirements; furnishes operations contact list 
  • Coaches auditors on HMSHost/Hudson audit expectations; participates in auditor training and annual All Staff meeting 
  • Reviews each audit report (1800-1900), follows up with Operations, and revises audit reports as needed; communicates audit results to internal stakeholders 
  • Responds to guest complaints regarding Alleged Foodborne Illness, Allergic Reactions, Foreign Objects, Pest Sightings 
  • Communicates ServSafe requirements and updates; assists Operations with using the portal 

    Reporting Relationship: The Director FS & QA, Restaurant Operations reports into the VP Food Safety & Quality Assurance 

    Minimum Qualifications, Knowledge, Skills, and Work Environment:  

  • Education and Experience: The combination of education and professional experience must exceed 8 years: 

    o In a leadership role: Requires 3 years of experience leading a senior level team of operations professionals engaged in developing and executing Food Safety & Quality Assurance programs 

    o In a technical role: Requires 8 years of experience engaged in developing and delivering Food Safety & Quality Assurance programs 

     A bachelor’s degree in a program related to the functional area can count for 3 of the eight-year requirement 

     An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the eight-year requirement  

    o In the industry: 3-5 years of Hospitality/ F&B experience  

    o ServSafe Food Safety Certification, ServSafe Alcohol, CP-FS (Certified Professional-Food Safety) 

  • Specialized Training:  

    o Training that leads to technical expertise in FDA Model Food Code, FSMA, Code of Federal Regulations, General Microbiology, Public Health 

    o Training that leads to an in-depth knowledge of legal and regulatory ramifications of the food safety area 

  • Specialized Skillset/Competencies/Traits 

    o Highly advanced business acumen and also has the strategic mindset required to understand the long-term implications of Food Safety & QA management decisions and to advance the organizations goals 

    o Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances 

    o Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals 

    o Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results 

  • Location/Travel: 

    o This position is based at the F&B Center of Excellence in Bethesda, MD 

    o This position requires up to 50% travel to airport locations 

    Disclaimer: 

    All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as 

    Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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    About HMSHost

    We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

    We believe in a culture of engagement. We strive to practice behaviors that set all associates up for success. We foster a culture of appreciation, caring and inclusion. We also believe in being the best version of yourself that you can be. We support this with competitive wages, robust benefits and recognition for a job well done.

    HMSHost managers are coaches, guiding their teams to achieve great results while having fun and making a difference every day. Our managers show their passion for service and hospitality, are open to different ideas and perspectives, can adjust to the pace of our business, and serve the needs of our associates, guests, brands and other stakeholders.

    We value manager-coaches who are reliable, can be counted on to do the right thing and focus on the simplicity of our mission – ensuring everyone feels great at work, and that our travelers are feeling great on the move.

    At HMSHost, we know our success is based on great people, strong teams, and a fun environment. If you have positive energy, a passion for serving others, enjoy a fast-paced environment, are a team player, like to learn and grow and have fun at work – apply now!

    HMSHost
    Bethesda, MD

    HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to OSCHR@HMSHost.com.