Purpose The Supply Chain Planning & Purchasing Specialist is responsible for proactive inventory planning/forecasting, purchasing, and replenishment to each of the North American Duty Free operations. This role collaborates with key inter-departmental stakeholders to drive sales and maintain the automated replenishment system while ensuring optimal inventory levels and quality.

Essential Functions

• Analyzes and manages SAP’s Forecast & Replenishment (F&R) module including maintaining key parameters to ensure correct quality and quantity of inventory and review system generated order proposals before issuing to suppliers
• Executes continuous review, analysis and alignment between Operation’s sales forecasts and F&R’s demand projections, including providing buying forecasts to local vendors as applicable
• Manages purchase orders and PO tracking – tracks all orders into each warehouse and amends POs as required while tracking vendor performance and fill rates
• Actively participates in the annual budgeting and quarterly distressed inventory exercises as well as ongoing review of actual inventory versus budget
• Participates in all new operations/new stores planning and preparation to ensure opening stock arrives into the local warehouses on time and coordinates with category team(s), Avolta IOS and vendors; flags potential stock challenges, vets order quantities for new brands/product lines and provides status updates
• Collaborates with Operations, category and brands for initial stock merchandising
• Utilizes Power BI (Dufry Insights) KPI/reporting for proactive inventory management and ensures continuous action plans to exit low performing stocks
• Collaborates with store Operations teams by monitoring stock levels of key/top sellers, planning stock needs ahead of time based on feedback, communicating issues and recommending solutions to reduce the impact of out-of-stock periods
• Reviews, updates and maintains store replenishment parameters (Target Stock and Re-Order Point) and revises for special scenarios such as promotions or other sales initiatives; ensures warehouse to store replenishment is per SOP
• Identifies product assortment concerns and awareness to regional and global category teams on stock level and quality impact and drives discussions and actions on inventory exit strategies for slow/non-moving/low performing inventory; balances inventory between locations where applicable
• Facilitates the processing of RTVs/Destructions by coordinating with Operations, Warehouse, and Finance teams as well as external suppliers; ensures stock is properly removed from inventory by using correct process in SAP and providing supporting documentation
• Contributes as required to the on-going success and implementation of digital initiatives such as the Emporium, Reserve & Collect and other loyalty programs
• Works closely with local warehouses to ensure accurate lead times (customs clearance and receiving process) are reflected in F&R demand planning system

Reporting Relationship Country Supply Chain Planning and Purchasing Manager

Major Interdependencies Global and Regional Category Team, Operations, Finance, Global IOS Supply Chain, Digital

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Education and Experience: The combination of education and professional experience must exceed 5 years:
• In a technical role: Requires 3-5 years of Supply Chain and Logistics planning experience
• A bachelor’s degree in a program related to the functional area can count for 3 of the 5-year requirement
• In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
• Specialized Skillset/Competencies/Traits:
• Experience using Merchandising/ERP systems – SAP preferred
• Excellent Excel skills and proficiency in the MS Office suite and Power BI experience an asset
• Business acumen and also has the mindset required to understand the long-term implications of Supply Chain and Logistics planning and to advance the organizations goals
• Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances

Location

• Requires regular/hybrid attendance at Toronto Centre of Excellence

Disclaimer

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal, Provincial and Local Laws).

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.