OperationsCoordinator

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HMSHost at Albany International Airport

HMSHost
Albany Shaker Road
Colonie, NY 12211

Operations Coordinator

19,45 € to 22,60 € per hour

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With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Albany Int'l Airport F&B Advertised Compensation: $19.45 to $22.60 

Purpose:

The purpose of the Operations Coordinator is to support operations and staff function leaders in meeting the administrative requirements of the Branch. Primary to this role is ensuring efficient processing and compliance of TSA badges and background checks; the new-hire orientation and onboarding lifecycle; various data tracking, file set-up and maintenance; and coordinating, logging, and executing various business services checklists and calendars.

Essential Functions:

  • Coordinates the badging process between the local TSA office and new employees; coordinates branch-wide badge renewal process. Acts as a badging signatory, and maintains badging audits, tracks renewals, and schedules SIDA classes.
  • Provides administrative support for recruiting activities and initiatives, posts job openings, attending career fairs, and coordinating interviews.
  • Coordinates employee orientation and ensures new hire training and on-boarding paperwork is completed and submitted appropriately; executes all necessary processes to ensure new hire is prepared and ready for work on first scheduled day.
  • Supports and tracks ServSafe and Adult Beverage training and administration.
  • Resolves administrative questions related to pay; distributes work related documents, materials, communications, and information.
  • Compiles, files, maintains, and safeguards Personally Identifiable Information and other confidential documents and records in accordance with company policy.
  • Processes changes and generates reports from the employee database,
  • Completes operations, compliance, safety, and training logs and checklists; processes required forms and worksheets, and maintains data, records, and documents.
  • Researches customer service inquiries and contacts guests directly for resolution and follow up.
  • Assists with planning and executing associate engagement activities and recognition programs, employee meal vouchers, and uniform distribution.
  • Coordinates vendor activities and deliveries, schedules repair and equipment maintenance, escorts visitors post security for repairs, deliveries, or interviews.
  • Assists in ensuring alcohol distribution to restaurants and bars, where permitted.
  • Participates in period end inventory, provides logistics management system support.
  • Assist Operations with permits and licenses, vehicle registrations and inspections.
  • Provides cash machine and/or cash room support where applicable.

    Reporting relationship and other important information

  • The Operations Coordinator position as described falls under the Fair Labor Standards act as a Non-Exempt position
  • The Operations Coordinator position typically reports to the Senior/ Director of Operations.
  • The Operations Coordinator position is expected to occasionally work a varied and rotating schedule to be on site as needed for meeting the various administrative priorities each week.

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires a minimum of 2 years administrative, cash handling, and customer service experience
  • Requires a demonstrated ability to prioritize work, effectively communicate, resolve conflict, and meet deadlines.
  • Requires familiarity with operations systems and programs, preferably Kronos, CrunchTime!, PeopleSoft, and other office systems and database programs.
  • Requires the ability to speak, read and comprehend instructions, correspondence, and policy documents, as well as communicate comfortably with customers, the landlord, agency personnel, managers, and associates.

    To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

    Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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    Acerca de HMSHost

    Somos una empresa global de hospitalidad con pasión por el servicio. HMSHost ofrece el tamaño, los recursos, la capacitación y las oportunidades de avance que necesitas para alcanzar tus metas profesionales más importantes.

    En HMSHost, sabemos que nuestro éxito se basa en ganar la confianza y la lealtad de nuestra gente. Nos comprometemos a brindar una experiencia laboral que gane tu lealtad, te ofrezca un lugar donde te sientas a gusto, un trabajo del que puedas sentirte orgulloso, un lugar para divertirte, ganar dinero y tener la oportunidad de avanzar. Apoyamos esto con salarios competitivos, beneficios sólidos y reconocimiento por un trabajo bien hecho.

    Trabajar para HMSHost es más que servir comida y bebidas, es como ser un embajador de la ciudad en la que vives — en otras palabras, ¡ayudar a los viajeros a sentirse bien en movimiento!

    ¿Listo para sentirte bien en el trabajo? Postula hoy para unirte a la familia de restaurantes HMSHost, ¡ayudamos a los viajeros a sentirse bien en movimiento!

    HMSHost at Albany International Airport – Albany Shaker Road
    HMSHost
    Colonie, NY

    HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to OSCHR@HMSHost.com.