Human ResourcesGeneralist

HMSHost at Austin-Bergstrom International Airport

3600 Presidential Boulevard
Austin, TX 78719

Human Resources Generalist

$62,978 to $76,973 per year

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With a career at HMSHost, you really benefit! We offer:

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus


The Field HR Generalist is responsible for supporting efforts to effectively administer HR policies and procedures in a branch or multiple branches. The position bridges the gap between strategic and tactical HR functions, initiatives, and processes. This pivotal role uses judgment and discretion to provide problem solving advice and counsel to the DO/SrDO, operations management, and branch staff, or to escalate HR issues as required. Ensures all administrative processes and procedures are carried out. The Generalist typically leads branch or area level projects, and may serve as a team member on regional HR projects. The Generalist may assist with developing policies and procedures unique to the branch, and shares best practices with Generalists at other branches. This is an exempt position and reports to the HR Manager or Regional HR Director, depending on local requirement.

Essential Functions

  • Establishes and maintains a position of trusted adviser to all operations managers.
  • Partners with the HR Manager to establish and maintain a positive and visible HR presence in the branch among associates at all levels.
  • Identifies trends and regularly communicates branch level issues with the HR Manager
  • Collaborates with and provides daily advice to operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition.
  • Maintains in depth technical knowledge of HR best practices, federal/state/local regulations and statutes, and company HR policies and procedures, ensuring they are fully considered before HR decisions are made. As applicable, fully understands collective bargaining agreement, and answers questions related to union practices.
  • Conducts confidential HR counseling, investigations and exit interviews
  • Gathers, analyzes, understands, and monitors operational data and useful HR metrics such as turnover rates, wage rates, staffing levels, diversity, and sales data to help forecast and plan for staffing needs.
  • Collaborates with regional HR staff to proactively source, recruit, screen, interview, offer, hire, and orient candidates/new hires. Develops and maintains relationships with community based organizations to enhance applicant pool.
  • Develops and delivers new hire orientation, required policy training and corporate developed trainings.
  • Understands airport/landlord policies and procedures and partners with operations to ensure compliance.
  • Responds to associate inquiries and questions related to compensation, leave, scheduling, assignments, complaints, policies and procedures, and the full-cycle on-boarding process.
  • Performs general HR functions including but not limited to employee file maintenance, preparation of logs, and PeopleSoft systems data entry and maintenance

  • Requires 4 year college degree or equivalent work experience

  • Requires minimum of 3-5 years of HR Recruiting or related HR Generalist experience

  • Requires the study and knowledge to earn SHRM certification will provide a foundation for successful performance in this role

  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as interact comfortably with associates

  • Requires leadership skills and ability to be part of a team with minimal day-to-day supervision

  • Requires working knowledge of HR technical subjects

  • Requires proficiency with HR and business software/systems and experience with preparing documents, spreadsheets and presentations

  • Requires national, regional, and area travel

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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About HMSHost

We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

At HMSHost, we know our success is based on earning the trust and loyalty of our people. We commit to providing a work experience that earns your loyalty, provides a place where you feel like you belong, work you can be proud of, a place to have fun, earn money, and have the opportunity for advancement. We support this with competitive wages, robust benefits and recognition for a job well done.

Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!

Ready to feel great at work? Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!

HMSHost at Austin-Bergstrom International Airport – 3600 Presidential Boulevard
Austin, TX

HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to