Floor Attendant - Admirals ClubLounge

AA Admirals Club


HMSHost at Boston Logan International Airport
Boston, MA 02128

Floor Attendant - Admirals Club Lounge

Save this job

With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match or Pension
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Summary

The Admirals Club Floor Attendant is responsible for cleaning and maintaining the dining and/or buffet area within the lounge and serving guests food items, following all established service and guest experience standards.

Essential Functions

  • Ensures all food and beverages are arranged to established service standards
  • Sets up, stocks, cleans and maintains food and beverage offerings
  • Maintains all coffee and beverage services
  • Maintains standards of service and guest experience
  • Serves and responds to the food and beverage needs of guests
  • Uses tray for all guest service
  • Maintains in-depth knowledge of products on hand
  • Clears, cleans and sanitizes tables, seats, dining area and buffet area
  • Maintains food temperature
  • Assists with basic food preparation (e.g. warming up soup, operating panini press)
  • Provides comprehensive floor presence
  • Follows all established rules and sequence of service and dining etiquette standards
  • Ensures a positive guest experience for all customers and resolves customer complaints in a manner consistent with policy, and with customer satisfaction in mind

Minimum Qualifications, Knowledge, Skills, and Work Environment

  • Requires at least 3 years of closely related work experiencing, including experience servicing customers in a premium airport lounge or closely related food and beverage establishment
  • Requires ability to demonstrate tact and discretion in interactions with premium clientele
  • Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele
  • Requires ability to work long hours, while standing.
  • Possess strong sanitation habits.
  • Requires ability to provide strong customer service
  • Ability to multi-task and ability to interact with customers and coworkers in a friendly, enthusiastic and outgoing manner

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Save this job

About HMSHost

We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

At HMSHost, we know our success is based on earning the trust and loyalty of our people. We commit to providing a work experience that earns your loyalty, provides a place where you feel like you belong, work you can be proud of, a place to have fun, earn money, and have the opportunity for advancement. We support this with competitive wages, robust benefits and recognition for a job well done.

Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!

Ready to feel great at work? Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!

AA Admirals Club
HMSHost at Boston Logan International Airport
Boston, MA

HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.