HMSHost at Newark Liberty International Airport

3 Brewster Road
Newark, NJ 07114

Operations Coordinator

$44,625 to $51,862 per year

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With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match or Pension
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.


The purpose of the Operations Coordinator is to support operations and staff function leaders in meeting the administrative requirements of the Branch. Primary to this role is ensuring efficient processing and compliance of TSA badges and background checks; the new-hire orientation and onboarding lifecycle; various data tracking, file set-up and maintenance; and coordinating, logging, and executing various business services checklists and calendars.

Essential Functions

  • Coordinates the badging process between the local TSA office and new employees; coordinates branch-wide badge renewal process. Acts as a badging signatory, and maintains badging audits, tracks renewals, and schedules SIDA classes.
  • Provides administrative support for recruiting activities and initiatives, posts job openings, attending career fairs, and coordinating interviews.
  • Coordinates employee orientation and ensures new hire training and on-boarding paperwork is completed and submitted appropriately; executes all necessary processes to ensure new hire is prepared and ready for work on first scheduled day.
  • Supports and tracks ServSafe and Adult Beverage training and administration.
  • Resolves administrative questions related to pay; distributes work related documents, materials, communications, and information.
  • Compiles, files, maintains, and safeguards Personally Identifiable Information and other confidential documents and records in accordance with company policy.
  • Processes changes and generates reports from the employee database,
  • Completes operations, compliance, safety, and training logs and checklists; processes required forms and worksheets, and maintains data, records, and documents.
  • Researches customer service inquiries and contacts guests directly for resolution and follow up.
  • Assists with planning and executing associate engagement activities and recognition programs, employee meal vouchers, and uniform distribution.
  • Coordinates vendor activities and deliveries, schedules repair and equipment maintenance, escorts visitors post security for repairs, deliveries, or interviews.
  • Assists in ensuring alcohol distribution to restaurants and bars, where permitted.
  • Participates in period end inventory, provides logistics management system support.
  • Assist Operations with permits and licenses, vehicle registrations and inspections.
  • Provides cash machine and/or cash room support where applicable.

Reporting relationship and other important information

  • The Operations Coordinator position as described falls under the Fair Labor Standards act as a Non-Exempt position
  • The Operations Coordinator position typically reports to the Senior/ Director of Operations.
  • The Operations Coordinator position is expected to occasionally work a varied and rotating schedule to be on site as needed for meeting the various administrative priorities each week.

Minimum Qualifications, Knowledge, Skills, and Work Environment

  • Requires a minimum of 2 years administrative, cash handling, and customer service experience
  • Requires a demonstrated ability to prioritize work, effectively communicate, resolve conflict, and meet deadlines.
  • Requires familiarity with operations systems and programs, preferably Kronos, CrunchTime!, PeopleSoft, and other office systems and database programs.
  • Requires the ability to speak, read and comprehend instructions, correspondence, and policy documents, as well as communicate comfortably with customers, the landlord, agency personnel, managers, and associates.

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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About HMSHost

We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

At HMSHost, we know our success is based on earning the trust and loyalty of our people. We commit to providing a work experience that earns your loyalty, provides a place where you feel like you belong, work you can be proud of, a place to have fun, earn money, and have the opportunity for advancement. We support this with competitive wages, robust benefits and recognition for a job well done.

Working for HMSHost is more than serving food & beverage, it’s like being an ambassador for the city you live in – as we put it – helping travelers feel good on the move!

Ready to feel great at work? Apply today to join the HMSHost family of restaurants, we help travelers feel good on the move!

HMSHost at Newark Liberty International Airport
Newark, NJ

HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to OSCHR@HMSHost.com.