Culinary Supervisor - American AirlinesLounges

AA Admirals Club


HMSHost at Philadelphia International Airport
8000 Essington Ave
Philadelphia, PA 19153

Culinary Supervisor - American Airlines Lounges

$18.00 to $21.00 per hour

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With a career at HMSHost, you really benefit! We Offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • *401(k) retirement plan with company match or Pension
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Summary

The Lounge Culinary Supervisor is responsible for assisting management in monitoring the day-to-day activities and productivity of back-of-house associates, assigning responsibility, providing work directions and monitoring the schedule for adequate shift coverage. Responsible for maintaining lounge kitchen and complying with established operating standards of quality, food safety, staffing, and cleanliness.

Essential Functions

  • Ensures all food preparation and presentation meets standards
  • Maintains clean working areas and ensures no cross contamination
  • Reports maintenance, hygiene and hazard issues
  • Monitors day-to-day activities, productivity and assigns work to associates
  • Monitors and coordinates associate shift schedules and breaks for hourly associates to ensure the lounge is staffed correctly
  • Assists with menu planning, reducing waste and ensuring required ingredients are stocked
  • Provides comprehensive floor presence and supervision
  • Conducts inventory, orders liquor, beer, wine, and food and receives all purchases
  • Monitors quality and consistency of product and resolves any issues that arise
  • Ensures that associates are in correct uniform and following health regulations and all other HMSHost and airline service standards. Assesses and coordinates on-the-job training for associates
  • Assists other teams wherever necessary and maintains good working relationships
  • Provides input and recommendations for hiring, firing, advancement, promotion or any other status change of associates
  • Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
  • Ensures a positive guest experience for all customers and resolves customer complaints in a manner consistent with policy, and with customer satisfaction in mind

Minimum Qualifications, Knowledge, Skills, and Work Environment

  • Requires a minimum of 3 years of relevant work experience in a kitchen at a lead level in premium airport lounge or food and beverage establishment with high service standards
  • Requires back-of-the-house experience.
  • Requires ability to demonstrate tact and discretion in interactions with premium clientele
  • Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele
  • Requires the ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to lift and/or move up to 40 lbs
  • Must be customer focus, a team player and be able to work a flexible schedule to include weekends and some holidays.

Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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About HMSHost

We are a global hospitality company with a passion for service! HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

We believe in a culture of engagement. We strive to practice behaviors that set all associates up for success. We foster a culture of appreciation, caring and inclusion. We also believe in being the best version of yourself that you can be. We support this with competitive wages, robust benefits and recognition for a job well done.

HMSHost managers are coaches, guiding their teams to achieve great results while having fun and making a difference every day. Our managers show their passion for service and hospitality, are open to different ideas and perspectives, can adjust to the pace of our business, and serve the needs of our associates, guests, brands and other stakeholders.

We value manager-coaches who are reliable, can be counted on to do the right thing and focus on the simplicity of our mission – ensuring everyone feels great at work, and that our travelers are feeling great on the move.

At HMSHost, we know our success is based on great people, strong teams, and a fun environment. If you have positive energy, a passion for serving others, enjoy a fast-paced environment, are a team player, like to learn and grow and have fun at work – apply now!

AA Admirals Club
HMSHost at Philadelphia International Airport
Philadelphia, PA

HMSHost is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics. HMSHost is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you are an applicant with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access HMSHost’s online applicant portal as a result of your disability. You can request reasonable accommodations by sending an email to OSCHR@HMSHost.com.